Prescriptions
Repeat prescriptions can be given for medications taken regularly, usually on a monthly basis. These are issued together with a computer slip giving details of how many times you may re-order or the review date. Whichever of these comes first is the point at which you must make an appointment to see a doctor or nurse practitioner before a further prescription can be issued.
Please login to order your medication
SystmOnline
Repeat prescriptions can be ordered in the following ways:
- Using our online services (SystmOnline)
- Bringing or posting your completed slip to the dispensary
- Emailing us at [email protected]
- Managed repeats service
- via the NHS APP
- Contact the practice by submitting a new request below
The dispensary requires 3 working days to order and process you medication.
Please find the date of order and collections below:
| Date of Order | Date to Collect |
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday | Monday |
| Thursday | Tuesday |
| Friday | Wednesday |
Non-urgent advice: Please note
Should you put in a request after hours or on a Public Holiday, the date will start from the next working day.
24 Hour Medicines Collection Machine
Our medicines collection machine is located at the front of our building and is accessible 24 hours a day, 7 days a week, so you can collect your medicines at a time that suits you.
It’s extremely easy to use:
1. Order your prescription in the usual way
2. When your prescription is ready to collect, you will receive a text message with a unique collection code
3. Visit the surgery within 3 days of receiving the text and collect your prescription from the machine. It’s simple to use – just follow the on-screen instructions.
Managed repeats – if you use the machine to collect, please select your medicines for the following month on your prescription that is dispensed with your medicines and place this in the post box beside the machine.
There will be some medicines, such as fridge items and controlled drugs that we will be unable to put in the machine, but if this is the case, we will inform you.
It is important that you inform us immediately of any change to your mobile number.
To use this service please speak to a member of the dispensary team or complete the sign-up form here:
Medication Reviews
If you are due a medication review or have been asked to complete a medication review form, please click here to complete the form.
Dispensary
Patients living within 1 mile of a chemist have to obtain their medicines from there. Those living more than one mile away may choose to have their medicines dispensed at the surgery.
Dispensary Queries
If you have a query with regards to your medication, please contact us on 01692 582023. The query line is open Monday to Friday, 10:00-12:30 and 13:30-16:00 (excluding bank holidays).
Managed Repeats Service
Would you like to us to manage your repeat medications for you? We can offer you a service whereby when you pick up your prescription, you can tell us what you need for the following month and we will give you a date to pick it up, rather than you needing to reorder.
Even if we are unable to dispense to you, we can assist you by sending your repeat prescription to the local pharmacy of your choice. We have daily pick up services from Boots in Stalham.
To sign up for this service or for further information, please enquire with the dispensary.